No one understands
what you do.
Because you haven’t decided yet.
I help founders of complicated products stop losing business to simpler competitors.
By making the positioning decisions that everything else depends on.
Your product fits a lot of markets.
So you try to win all of them.
It feels like the safe option.
But it really isn’t…
-
... at least on paper.
McKinsey gets to do everything for everyone. You don't. Not yet.
Your fintech prospect scans your homepage, finds herself on a list between retail and healthcare, and leaves.
No one orders sushi from the Chinese restaurant.
-
... and still nothing lands.
Copy is downstream of decisions. If you haven't made the decisions, no writer can save you.
Third homepage of the year, and the conversion hasn't moved. You've been editing the symptom.
-
... nobody's choice.
You can't build something great without knowing who it's great for. Every decision splits the difference and the product becomes the average of everyone's requests.
Adequate is your ceiling.
-
... because people buy the story they can repeat.
Deals close in the retelling. Your champion has to explain this to someone who wasn't in the room.
She loved the demo. Her CFO didn't get it. The deal went to someone thinner and clearer.
Here’s the thing:
Narrowing sounds like shrinking…
But positioning is sequencing.
What you lead with now isn't what you lead with forever.
NVIDIA led with graphics cards for gaming.
Amazon led with books.
Stripe led with developers when competitors chased CFOs.
When you pick what leads:
The clients you have stay.
The deals you've closed stay.
But from then on, every decision gets made for a specific person instead of anyone who might feasibly use you.
The claim at the front.
The problem you build for.
The line your team leads with.
The hedging stops. And everything starts pulling in one direction.
Once you lead with something, the market finally gets you.
And that position earns you attention from others.
I’m Will Murray,
a Scottish Brand Positioning Strategist in The Hague.
I'm Will Murray, a Scottish Brand Positioning Strategist in The Hague.
Your product is complicated. But positioning doesn't have to be.
It comes down to deciding who you sell to first, what you do for them, and why they choose you. Then shaping the business around those answers.
I'll bet you've been circling this for years.
With me, it takes weeks – and most of that time is mine, not yours.
I start with deep research: your market, your competitors, your customers' pain points, and how your own team already talks about what you do. We shape the direction and strategy together, with the evidence in front of us. Then I do the work that aligns the company around what you've chosen.
At the end, you have a clear position that holds up, a team pulling the same way, and the right people coming to you.
The thinking is mine. The decisions are yours.
Let’s talk. 20 minutes. I'll walk you through how we'd get started.
Testimonials.
Some musings.
A proper look
at your positioning.
Send me your site.
I'll come back within a week with the thing I'd change first.